Telework can be introduced smoothly!Leave the support work and sales activities to Intercom

When you contact us over the phone among readers, you may have had the experience of not being very good or being turned around.Inquiries about products and services are important tasks for companies, but most of them are common inquiries, and there are many cases where you can solve the FAQ on the website.

If you respond to such inquiries one by one, you will hinder your normal work, or you will not be able to judge inquiries, and you will fall into a vicious circle.

Intercom offers the visual IVR "HASSO" that has evolved the conventional IVR (automatic audio response system).In addition, "RemoteOperator Helpdesk", which allows the other terminal to be remote access, has a system that can be used in customer support and telework.

Telework is recommended due to corona evil, but if these systems are effective for telework and are used in conjunction with the sales service "Remoteoperator Sales", you can smoothly work on sales activities without meeting customers directly.。

Mr. Ikezawa decided to cover such an intercom with "remote".He seemed to be quite surprised at the support business system that was more high -tech than expected.Let's deliver the interview.