If you call in accordance with the fake warning, you will need to buy a paid software and support services that will speak a single word -Internet Watch

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　The Independent Administrative Corporation Information Processing Promotion Agency (IPA) promotes caution, as the number of consultations on the purchase of a fake warning screen on the website and inducing a security software and inducing a support service contract is rapidly increased in May.There is.

　While browsing the website, while browsing the website, "Your computer is infected with viruses", "Windows system is damaged", "○ seconds have been found".If you do not respond to the other, all data will be deleted. "It displays pop -ups and warning screens, such as when you do not support them, and eventually have security software purchases and provide a support service contract.In some cases, the logo of a real company is displayed on the screen to extend the viewer's anxiety by playing the warning message by voice or to show it as a regular service.

　The number of consultations on the purchase of security software according to the fake warning screen was 87 in April, but in May, it increased to 225 in May and 162 in June.In addition, there are 121 cases in April, 187 in May, and 136 in June, and 136 in June.At the end of 2017, consultations on tricks that combined these two were also confirmed.

　When security software is installed, the diagnosis result of a problem such as virus infection is displayed on the same software, but it is unknown whether it is actually scanned in the PC properly.As of July 5, 2018, the name of security software, which is often consulted, is as follows.

　In order to solve the problem of scan results, it has been confirmed that it is guided to purchase a paid security software by paying a credit card, and that it is required to enter personal information such as name, phone number, and email address.

　If you install a paid version of the paid version, you will be displayed as "an activation (enabled)" is displayed to make a call.When you make a call to the description number, a foreign operator who speaks a single word in Japanese will appear as a supporter.Work called support by remote control for about 1-2 hours.At this time, there are cases where another software is installed.

　After remote control, you will be asked for support for support conducted on the spot and subsequent annual support fees (about one year to three years).The amount is tens of thousands of yen, and the payment means is credit card payment or convenience store payment.In some cases, we cut the phone once while supporting the support, and a few hours later, calling for a contract again.

　It is said that there are other similar procedures.

　According to the IPA, even if a false warning screen is displayed, there is no actual virus infection, so closing the screen will solve the problem.If the screen cannot be erased, it is recommended that you forcibly terminate the browser or restart your PC.

　In addition, the following four points are mentioned as measures to prevent damage.

1) identify the message on the fake warning screen

2) It is NG to download / install security software according to the fake warning screen

3) Do not call

4) Do not purchase or contract